Until now, about 900,000 household and business customers have chosen the offers of Enel Energie and Enel Energie Muntenia on the free energy markets in Romania, for electricity and natural gas, as a result of the companies’ customer-oriented approach and the constant drive for modernisation and digitalisation of services and the contact points. At the same time, Enel opened in the Palas Mall complex its largest store in Iasi and in the Moldova region. Thus, both the household and business customers in Iasi will have a new dedicated sales and information point, where they will receive personalised offers on the free energy market, for both electricity and natural gas supply.

“We are proud to open our largest store in Iasi, as this shows our commitment to be close to our customers and to offer them a streamlined experience, coupled with quality services; value added services and a fair and transparent interaction. Besides our huge experience and expertise in Romania and worldwide, we are here to be an innovative and responsive supplier, modern, flexible, and adapted to the customers’ needs”, said Michele Abbate, General Manager of Enel Energie and Enel Energie Muntenia.

Besides Iaşi, Enel has partner shops in several other cities in the Moldova region and the teams are also present in the cities and rural areas, with dedicated specialists. The liberalisation of the energy markets offers all customers – households and businesses – the possibility to choose their suppliers of energy and natural gas and benefit from personalised offers. The change of the energy supplier is a free process and does not require any technical changes to electricity or natural gas distribution grids.