In the context of liberalization of the electricity market, CEZ Vânzare became the first among the large suppliers to offer three months to its customers to study its offers. In a press release, the company announced that for the customers to submit a signed CEZ offer before 31 March 2021, the supplier would issue a discount invoice for the period during which the new universal service price was applied so that during the period 01.01.2021 to 31.03.2021 customers will benefit from the price negotiated under the new contract.

A similar measure was imposed on all suppliers by the regulator – the National Energy Regulatory Authority (ANRE), but only until the end of January. Zoltan Nagy-Bege, vice president of ANRE, told Agerpres that on January 15 Authority’s Regulatory Committee would approve an extension of this deadline until March 31st.

CEZ Vânzare specifies that information and offers have been transmitted to CEZ customers both online and in physical form, and a second series of information is to be sent between January 11 and January 17, so that all household customers with regulated contracts will receive detailed offers. It is therefore not necessary for them to visit the Customer Relations Centers.

Customers who will want a competitive contract in CEZ Customer relations Centers are urged to print, complete and submit the offer to CEZ specialist, so that the registration process is simple and quick.

Offers from CEZ Vânzare

CEZ Vânzare prepared a portfolio of energy products, including products with or without a monthly subscription, with emergency home assistance or a smart thermostat included, whereby consumers can control the temperature of the house from anywhere but also the electricity costs.

Also, to encourage online contracting, in the current epidemiological context, CEZ Vânzare has developed an exclusive online product – CEZ Green Online -, which offers 100% renewable energy at a special price.

CEZ Vânzare provides customers with several alternative communication channels, among which

• MY CEZ portal and mobile app – more information about functionality you can find here
• CEZ Info Line, 0251 929, available for requesting commercial information, every day between 08:00-20:00, while for announcing disorders in power supply available 24 hours
• Chat with a CEZ Vânzare consultant
• Online chat, implemented by CEZ Vânzare on https://www.cezinfo.ro/ website, is available Monday-Friday, from 08:00-20:00, Saturday-Sunday 08:00-16:00