Delgaz Grid teams will be on the ground to provide natural gas and electricity to the over 3 million customers, but the public relations activity will continue to be carried out exclusively online, respectively by phone also after the lifting of the emergency in Romania, imposed by the Coronavirus pandemic.

Thus, the taking over of the requests for connection to the network and the issuance of location permits is done through the company’s website.

The operation of reading the gas and electricity meters is carried out under normal conditions for the meters at the property boundary. Customers whose meters are inside the home are encouraged to use the online and telephone means provided by the electricity/ natural gas supply companies with which they are in contractual relations.

Out of concern for customers and employees, the gas and electricity distribution company will maintain the safety measures recommended by the authorities, as well as those decided and applied throughout the E.ON Group.