Electrica Furnizare assures its customers that they will benefit from the facilities provided by law for the entire period of their application, even if the electricity and natural gas bills issued by the company, related to the consumption made between November 2021 – December 2021 do not currently contain mentions of capping, compensation, exemption from payment and measures to protect vulnerable consumers.

“Considering both the provisions of GEO 118/2021 amended and supplemented by Law no. 259/2021 and GEO 130/2021, as well as of Law no. 226/2021 on the facilities granted to consumers of electricity and natural gas for the payment of bills related to the season, Electrica Furnizare has started a series of optimizations of the billing information system to allow the highlighting in the energy bills of compensation, capping, exemption from payment and protection measures for vulnerable consumers”, says the company.

Thus, although power and natural gas bills issued by Electrica Furnizare related to the consumption made between November 2021-December 2021 do not currently contain mentions on capping, compensation, exemption from payment and protection measures for vulnerable consumers, the company assures its customers that they will benefit from the facilities provided by law for the entire period of their application.

The company’s representatives state that, in order to support the customers, a page has been created dedicated to informing them about the facilities provided to the consumers of electricity and natural gas.

With over 120 years of experience in the electricity market, Electrica Furnizare is part of the Electrica Group, a company with majority private capital, listed on the Bucharest Stock Exchange and the London Stock Exchange, since 2014.