On 31 December 2024, the supply companies PPC Energie and PPC Energie Muntenia, part of the PPC Group in Romania, merged. The merger of the supply companies into a single legal entity marks a strategic step to optimise the electricity and natural gas supply business, reduce administrative complexity and improve customer experience.
PPC Energie will continue to provide its customers with value-added supply services with a focus on accessibility and personalised support.
As a result of the merger, PPC Energie Muntenia’s supply contracts and customer invoices will continue to be managed by PPC Energie, without any other changes. All rights and obligations under the current contract remain the same. At the same time, the products and services that customers currently benefit from will continue to be provided in accordance with the contractual conditions or legal provisions in force.
PPC Energie customers will continue to have access to the same essential services and functionalities through the online platform www.PPCEnergy.ro, the web application myppc.ppcenergy.ro and the mobile application myPPC, available free of charge in the App Store, Google Play and Huawei AppGallery. myPPC allows personal account management, bill payment and index registration. Here customers can also access competitive offers for electricity and natural gas, as well as advanced energy solutions, including photovoltaic systems and energy-efficient equipment.
As before, payments can be made online, by direct debit or bank transfer, or from the myPPC app.
For customers who prefer to pay in cash, there are self-pay payment machines located in PPC Energie stores in Bucharest and ten counties (Arad, Caras-Severin, Calarasi, Constanta, Giurgiu, Hunedoara, Ialomita, Ilfov, Timis and Tulcea), as well as in the Profi, Auchan, Mega Image, Carrefour, Kaufland and other grocery stores. As a novelty, a POS payment solution has been implemented in most of the PPC Energie stores in order to meet the needs of customers who want to be able to pay their bill directly in the shops.
For assistance, customers can contact the PPC Energie team on 021.9977, which can be reached from Romania and abroad, Monday to Friday, between 8:00 and 20:00, except public holidays. This number can also be used to enquire about bills, balances or contracts, and customers can activate services such as e-billing. Written enquiries can be e-mailed to [email protected].